Privacy Policy

At Teknergy, we are committed to protecting the privacy and security of our users' and clients' personal information. This document outlines how we collect, use, share, and safeguard your personal data when you interact with our website and services.

1. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, and postal address.

• Professional Data: Company, job title, and industry.

• Technical Data: IP address, browser type, operating system, and approximate geographic location.

• Interaction Information: Data provided through forms, surveys, or specific requests.

2. Purpose of Data Processing

We use your personal data for the following purposes:

• To Provide Requested Services.

• To Respond to Inquiries and Requests.

• To Personalize Your Experience.

• To Send Updates, Promotions, and Relevant Content.

• To Comply with Legal and Regulatory Requirements.

• To Conduct Internal Analysis.

3. Legal Basis for Data Processing

• Consent: When you provide explicit authorization for the processing of your personal data for specific purposes, such as receiving marketing communications or participating in surveys.

• Contractual Relationship: To provide the services you have requested and fulfill our contractual obligations to you.

• Legal Compliance: To comply with applicable laws and regulations in El Salvador, including tax, commercial, or other legal requirements.

4. Protection of Personal Data

We implement technical and organizational measures to ensure the security of your information, including

• Service Providers: Companies that assist us in operating the website or related services (e.g., hosting services, data analysis).

• Legal obligations: To comply with legal or regulatory requirements.

• Consentimiento Expreso: When you explicitly authorize it.
  

6. Use of cookies

This site uses cookies to:

• Analyze Web Traffic:

• Enhance User Experience:

• Personalize Content:

You can manage your cookie preferences directly from your browser.
Disabling them may affect some site functionality.

7. User rights

In accordance with the regulations of El Salvador and international practices, you have the following rights:

• Access: Request information about the personal data we have.

• Rectification: Correct inaccurate or outdated data.

• Deletion: Request the deletion of your personal data, except when there is a legal obligation to retain it.

• Opposition: Limit or reject the use of your data in certain cases.

• Portability: Request your data in a structured and commonly used format.

To exercise these rights, contact us at: contacto@teknergy.com

8. Data retention

We will retain your personal data only as long as it is necessary for the purposes described or to comply with legal obligations.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes on our website or by email.

10. Contact

If you have questions or concerns about our Privacy Policy, you can contact us:

• Email: contacto@teknergy.com

• Phone: +503 7295 8591

• Address: Plaza Santa Elena No.208. Antiguo Cuscatlán, La Libertad, El Salvador.

Final notice

This policy complies with the provisions applicable in El Salvador and follows principles of the General Data Protection Regulation (GDPR) to guarantee high standards of protection.